FAQ

Frequently asked questions

Training

How to download the Indoor Training Session Fit file to my device?

Please follow the instrections below: (Please note the zip file will include a snapshots of the instructions) 1. You will receive a Zip file to your email 2. Download the Zip file to your desktop 3. Unzip the file 4. Move the Fit file to your desktop 5. Connect your device to your computer 6. Go to PC open and find your device 7. Select your device 8. Select and open the device file 9. Select open the Workout file 10. On your desktop Drag and drop the session file from your desktop to the workout file on your device 11. Check by name the FiT in the workout file 12. Close all windows and disconnect your device 13. Power-up your device and go to workout on home page 14. Opne workout and look for Training session by name



What if the parts I want are out of stock?

We will do our best to keep out website updated with ONLY parts that are in stock. If we see an order with a part on it that is out of stock, we will quickly notify the customer and a decision will be made then.



Bike Rental

Can I rent a bike?

Yes



What Type of bikes do you rent?

Road bikes (Racing) Mountain bikes (MTB)



Can I rent helmet?

Yes



Can I rent pedals?

Yes



What type of pedals do you do?

Look Keo (road) SPD-SL (road) SPD (MTB) Flat Pedals



Can I rent Garmin mount?

Yes



Delivery & Pick up

Do you provide with delivery and pickup service?

Yes



Can you deliver to my location?

Yes



Can you pick up from my location?

Yes



Is delivery & pick up serivce optional?

Yes



Can I collect my bike from Ramo Pro Cycling shop?

Yes



Can I drop my bike at Ramo Pro Cycling shop?

Yes



Tours

Do you provide guided tours?

Yes



What sort of tours?

Sightseeing tours



What time the tours usually start?

07:00



Are the tours on daily bases?

No



What is the schedule of the weekly tours?

Tuesday Friday Saturday Sunday



Do you provide with stops during the tour?

Yes



Are all tours cost includs bikes?

No



How long the average tour will take?

4 to 5 hours



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